A Brazilian Bank's Guide to Etiquette

The Brazilian bank Caixa Econômica (Federal) released an etiquette guide for Brazilians living in the US explaining how one should behave when dealing with Americans. Once the Folha de São Paulo newspaper caught wind of it and wrote about the manual, Caixa promptly removed it from their own site. No matter, though, as the image survived (as you can see above).